I recently have install mobile connect on my Alienware 17 r4 evrething works but the microphone I tried to troubleshoot but I can’t make the microphone connect to the app. When I answer a call no one can heir me talking. I have updated the Bluetooth and sound also inhale check the mic settings and everything is the way it should. The phone I tried to connect is iPhone 7 Please help with any suggestions on how to fix this thank you