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AW610M, does not move cursor on Laptop
My AW610M mouse suddenly started acting funky today. I use the same mouse for my desktop and laptop and this morning it was working just fine on my desktop. Then when I connected the mouse to my laptop by either method (USB or wireless dongle), I was unable to move the cursor. I can left click, right click, scroll, but movements are not registering. Sometime in the evening the mouse started to work on my laptop magically. It is now night time and it suddenly it no longer works on either my laptop or desktop. Same behavior, I can only click and scroll.
Anyone have similar issues?
7 people also have this problem
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Barefootdoc
1 Message
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0
Posted November 24th, 2022 18:00
I just started having this same problem, today - everything was working fine yesterday - buttons work, but cursor won’t move. Restart, doesn’t solve the problem. Unplug or change USB position doesn’t solve the problem.
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topherchris
1 Message
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Posted October 16th, 2023 12:51
I was having this same issue with the Dell Alienware 610M. Updating the firmware (Alienware Command Center > FX > Settings > Update) seems to be the fix.