UNSOLVED
DO
Dennis Olders
1 Rookie
•
1 Message
•
2 Points
0
60
June 9th, 2024 15:47
SC4020
We suffered from a Ransomware Attack and need help with the SC4020 Storage Manager
The Dell Pro Support 24/7 is not available for 3 Days. I hope some guy is responding here!!!
Origin3k
6 Operator
•
2421 Posts
•
12396 Points
0
0
Posted June 9th, 2024 22:08
Iam an Compellent Admin (and Dell/VMware Partner) and helped our customers to survive from a ransomware attack with the help of the snapshots.
You should enable the "pause snapshot expiring" right now!
Btw: Dell have a Emergency Incident Response & Recovery Team 24/7. incident.recovery@dell.com
Regards,
Joerg
(edited)