I placed an order on June 3 and was notified for delivery on July 19.  The order was cancelled without notifiying me.  I have waiting for 6 weeks for the product.  I placed a new order, dell system showed the order was placed successfully, but I didn't get any message from dell.  For two days I tried to contact with dell for confirmation, I have never been trough such a terrible customer service.  No one can reallly check anything.  Every time my call was transferred to somewhere else.It has been transferred 5 or 6 times and at last they said will leave a message for someone call me back.  But actually no one call back at all. I have been told twice to waiting for a call back but didn't receive any call from dell.  And this is just for placing an order, I can't imagine if I have some problem with dell, what kind of nightmare I am going to have.