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100% charge lasts less than 2 hours
My Inspiron 3585 battery pack takes at least 2 hours to charge to 100% and in runs out less than 2 hours, one internet search engine tab and one word document (text only). (no videos or sounds)
QUESTIONS
1. Need to know what the cause of this ? battery /power pack problem / something else,
2. is it a BIOS issue ? as the current version is
Dell inc. 1.4.0, 29/05/2019
I have tried to follow the ‘How to Update BIOS Dell (Official Dell Tech Support’) https://www.youtube.com/watch?v=2UqYmKsoSYE
And cannot find the actual BIOS update on
https://www.dell.com/support/kbdoc/en-uk/000197092/dell-drivers-and-downloads-update-release-schedule
From the youtube videos it states I need to do the BIOS upgrade from the oldest to newest version, and one at a time and allow the laptop to restart after each update, can you tell me
1. Where I can find these updates?
2. Is there a easier way to install the update, other than installing than one by one dating back to 2019?
Responses (15)
Solutions (0)
AdrianG001
6 Operator
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3958 Posts
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Posted March 14th, 2023 01:00
There are a great number of factors that determine battery life. Here's a couple of articles that help explain the different factors and what you can do to improve/extend it:
www.dell.com/.../how-to-improve-your-dell-laptops-battery-performance
The battery is well on its way to needing to be recycled -- it has only about 36% of its design capacity remaining.
Given that the system is over three years old, that's no unexpected.
You need a new battery.
https://www.parts-people.com/index.php?action=item&id=30293
I see. now we know the battery needs to be replaced. I'd like to return to my other question, which was about updating the BIOS:
'From the youtube videos it states I need to do the BIOS upgrade from the oldest to newest version, and one at a time and allow the laptop to restart after each update, can you tell me
1. Where I can find these updates?
2. Is there a easier way to install the update, other than installing than one by one dating back to 2019?'Use the part number in the link above to search locally.
Service manual linked below. If you do not want to or cannot replace the battery yourself, any local computer shop can do the job.
https://www.dell.com/support/home/en-us/product-support/product/inspiron-15-3585-laptop/docs

ejn63
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Posted March 13th, 2023 15:00
Before you start updating anything, if this is the original battery in the system, it's over three years old. What kind of capacity does it have left?
Start a command prompt with admin privilege and type
powercfg /batteryreport
What are the current and design capacity numbers?