UNSOLVED
Closed
D
Dereksiddle
2 Posts
0
9007
January 28th, 2019 11:00
Error code 2000-0511 - processor fan failed to respond
Dell g3 3579 Ti Gaming laptop. Get the Support assist message on boot up with a warning noise. Service tag Error code 2000-0511 Validation 124175 I returned and all booted up ok (Fans can be heard whizzing round) Any system I can run to check? Is this something I can address here or is it a return? (Bought this from Currys/PCworld. Best regards Derek
Dereksiddle
2 Posts
8973
0
Posted January 28th, 2019 15:00
thanks, yes, I will return it. thanks for the reply. d
JOcean
11 Legend
•
12621 Posts
•
69453 Points
8978
0
Posted January 28th, 2019 14:00
Try the following page for more information. However run diagnostics first. Restart the system and at the Dell splash screen start tapping F12. Run full diagnostics and pay attention to the fan results. With that error though, and assuming the system is under warranty, either Call Dell tech support or return the unit to your place of purchase.
https://www.dell.com/community/Laptops-General-Read-Only/Error-Code-2000-0511-Processor-Fan/td-p/4290387
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop