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DangerousPIE96

updated

6 years ago

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1201

July 15th, 2020 12:00

G5 SE AMD

I have a Dell G5 SE with an AMD Ryzen 7 4800H with 8 cores CPU, AMD Radeon Graphics GPU1, and AMD Radeon RX 5600M GPU2.

I am having problems with the thermals on this computer, as it runs at 50-60 degrees C at idle but when running games it jumps up to 80-100 degrees C. I changed the power plan so when I unplug it reduces the power input and it works, running games like Modern Warfare at 50-60 degrees C, but only has about. An hour of battery life at full charge. I have the same settings applied when it is plugged in, but no change happens for some reason and the computer has spikes up to 100 degrees C and overheats and reboots. 

Could anyone give me some help with any software or something on getting the laptop cooled down so I can play games plugged in?

  • ejn63

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    Posted July 15th, 2020 12:00

    Reduce the visuals inside the games -- i.e., reduce the load on the system.  While this is a gaming system, it's a low-end gaming system - you're not going to game at high levels for hours on end with it.

    There's no way you'll be gaming for extended periods on battery power -- the demands of the GPU will rapidly drain the battery.  That's pretty much universal with notebook computers.

     

  • DELL-Cares

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    Posted July 15th, 2020 12:00

    Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.


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  • 958

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    Posted July 16th, 2020 10:00

    I understand I can't play extended periods on battery. I changed the power options in advanced options for the Balanced profile. I changed the Minimum Processor State for both On Battery and Plugged in to 5% and the Maximum Processor State to 75% for On Battery and Plugged in, but only when on the battery are the processors limited and temperatures lowered.

    I also lowered the graphics to the minimum.

    If you or anyone else has a solution so the same thing happens when I plug in the computer so I get the same thermal cooling as when on battery.

    Thanks