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divyaprrai
2 Posts
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1082
August 13th, 2020 23:00
Inspiron 5490, hinge, bezel issue, #2
I have got this dell inspiron 5490 and It have problem with its hinge after just using it for 7-8 months .
I noticed a problem with its hinge and that too just happened by opening laptop single times a day .
As I got this laptop I found it so delicate in build quality that I have been handling it very carefully then also got this issue .
Whats the point of getting a laptop worth 40k that lacks in its build quality and is from the manufacturer end problem as I have seen many have reported this problem on community pages .
This is my second inspiron inspiron laptop with this hinge problem
929
1
Posted August 14th, 2020 01:00
I’m having no luck removing a damaged screen from a Dell Inspiron 5490 P116G 2019 model
There are 6 screws at the bottom where the hinges are but none at the top
There’s an elasticated ribbon tab at the bottom right which when I pull on it seems to slightly move the screen but it could also snap if pulled too hard
I’ve put some photos up on Google Drive if anyone can take a look and help?
925
1
Posted August 14th, 2020 02:00
Thank you! We have received the details you shared. We will continue the conversation via private messages as the interactions may include user as well as Dell centric information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
#IWork4Dell
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1
Posted August 19th, 2020 05:00
I have mailed also regarding this but not have been updated with any progressing regarding the issue .
I have complied with all the instructions and provided with all the details regarding the issue . @DELL-Cares
DELL-Cares
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950
1
Posted August 13th, 2020 23:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice