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evamani

updated

7 months ago

E

evamani

1 Rookie

9 Posts

3

14813

January 18th, 2021 12:00

Reset laptop, can't install windows due to error

I advanced reset my laptop, and it keeps on saying it can't install windows due to an unexpected reset(which I did not do) or an unexpected error. I've pressed 'ok' but it still keeps popping up, I've been doing this for over 30 mins.

 

IMG_20210118_202025.jpg

  • user_fb4513

    1 Rookie

    1 Message

    2 Points

    0

    0

    Posted February 17th, 2026 03:37

    @Kenny4519​YOU'RE A  GENIUS.

    (edited)

  • Mary G

    6 Operator

    20095 Posts

    8220

    0

    Posted January 18th, 2021 12:00

    A failed or failing hard drive can display the error. Run the diagnostics by selecting it from the boot menu. Turn off the computer, restart and immediately start tapping F12 without waiting for any screen to get to boot menu. Run the custom hard drive test which might take a long while to see if that is the problem.

    You should say what model computer and operating system you have when posting. Also you should explain why you had to reset the computer. That would help with diagnosing the problem.

  • nyc10036

    6 Operator

    5640 Posts

    8207

    0

    Posted January 18th, 2021 14:00

    Resetting is useless if your hard drive is failing.

    People don't just reset a laptop for no reason.

     

  • ejn63

    12 Elder

    31449 Posts

    155074 Points

    8196

    0

    Posted January 18th, 2021 15:00

  • evamani

    1 Rookie

    9 Posts

    8201

    1

    Posted January 18th, 2021 15:00

    My laptop model is an Inspirion  15 5000, I decided to reset my laptop as there were too many things downloaded onto it, even if I were to delete them from the trash, some of downloaded applications from the internet would still pop up, there were too many of them as well so I decided to reset my laptop.

  • Arnav97

    1 Message

    6037

    0

    Posted February 16th, 2022 17:00

    Did you figure out the solution

  • Cash60

    2 Posts

    2928

    0

    Posted March 13th, 2023 15:00

    No I haven't 

  • Cash60

    2 Posts

    2929

    0

    Posted March 13th, 2023 15:00

    How do I solve this problem I have a lot a latitude series 

  • Kenny4519

    1 Rookie

    1 Message

    1718

    11

    Posted May 24th, 2023 12:00

    Fn + Shift + F10

    Type : regedit

    Click: Ok 

    HKey local Machine

    click: System 

    Setup 

    Status 

    Child Completion 

    Click: Setup.exe 

    Value Date: Change into 3 

    Click: Ok 

     

    Click OK on Install windows. 

    your computer will reboot and good to go. 

  • avxx37

    1 Message

    1517

    0

    Posted June 2nd, 2023 15:00

    My mom’s computer suddenly stopped working during a windows update. She reset it but it would not turn on. I have been trying for weeks to figure out how to fix it as we don’t have enough money to go to a professional, and then I came across this thread. This worked like a charm and her computer is up and running again. Thank you!