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jof16

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8 years ago

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jof16

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8216

August 6th, 2018 10:00

Latitude E6540 use SSD with hardware encryption - TPM 2.0

Hi, I got a new Samsung EVO 860 SSD and want to use hardware encryption. I am using a Latitude E6540, BIOS A24 with Windows 10 Pro 64 bit. I thought Bitlocker should to the trick and switch on hardware encryption.

But it is not working up to now (Bitlocker wants to use software encryption) and I found that the Windows Defender Security Center is showing "Standard hardware security not supported" at the very bottom of the screen. I enabled everything necessary in the BIOS (UEFI boot, secure boot enabled, TPM turned on...) but it seems that Windows 10 hardware security will only work with TPM 2.0...

I tried to upgrade the BIOS to TPM 2.0 using DellTpm2.0_Fw1.3.2.8_V1_64.exe and I got the error messages "Error: The System TPM Query Failed, Aborting" and "Error: Unable to prepare the TPM update payload".

I was not able to find out if E6540 can be upgraded to TPM 2.0. Just wondering if somebody was able to upgrade the E6540 to TPM 2.0.