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DELL-Chris M
Community Manager
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January 13th, 2015 13:00
AGA (Alienware Graphics Amplifier) driver confusion
* AMD users should be using the AGA version of the Omega driver.
* Nvidia users should be using the 344.60 or newer version of the mobile driver (347.09 is the current).
There are two scenarios:
1. User has never installed an Nvidia desktop driver:
a. Just update the Nvidia mobile driver when prompted to the newest version of the Nvidia mobile driver.
2. User has installed an Nvidia desktop driver:
a. Shutdown the Alienware 13-R1 and disconnect the AGA.
b. Boot the Alienware 13-R1 without the AGA attached and uninstall all Nvidia drivers.
* Uninstall all the Nvidia software from the add/remove programs in Windows
* Erase the Nvidia INF files inside the %systemdrive%\NVIDIA\ folder. Use this link for reference
c. Once there are no traces of any Nvidia content (Audio, Lan, Video, nothing at all in Control Panel), Install the mobile version 347.09. The Nvidia retail notebook driver contains all desktop cards GTX660 and newer that can be supported in the AGA. Restart the Alienware 13-R1 when done installing the driver
3. At this time, you can plug in and use the AGA without reinstalling any desktop driver and have full functionality of your Nvidia desktop card. The discrete Nvidia video cards installed in the AGU must be using the SAME mobile driver that is installed in the Alienware 13-R1. That driver should be sufficient to use both Nvidia GPUs without any problems.
DELL-Chris M (old account)
#IWork4Dell
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