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Alienware 15 Plugged In Not Charging
Hey everyone.
I have an Alienware 15 and until recently everything was functioning correctly with my battery charging,however when I attempted to turn on my laptop this morning it was completely dead.
It only turns on when plugged in with the AC charger/Power Brick.
In Windows I see the dreaded plugged in not charging by the battery icon in the system tray. My laptop is still under warranty but because I purchased it in the States and live in South Africa I was told by Alienware Technical that I cannot get a replacement battery shipped to me, which is very frustrating.
Does anybody know of any trusted official suppliers where I can get an Alienware Battery O.E.M. for a reasonable price.
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Alienware - Rodrigo
9 Technologist
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4398 Posts
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Posted February 10th, 2016 16:00
Hi,
You could also try posting this on the Notebook Review and Alienware Arena forums for assistance.