‎Alienware AlienFX shutting down | DELL Technologies

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niceguywv

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9 years ago

niceguywv

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1167

October 27th, 2017 17:00

Alienware AlienFX shutting down

I get this message just about every day. Everything runs fine but what does this mean.

E
Eimy_B
6 Operator
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4365 Posts
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Posted October 30th, 2017 10:00
Hi ‌,

What's your system model and revision?
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niceguywv
3 Posts
911
0
Posted October 30th, 2017 13:00
How do I find my system model and revision?

It is running Windows 10 and is a Dell.

Jay Beckham

Berkeley Springs, WV USA
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niceguywv
3 Posts
911
0
Posted October 30th, 2017 15:00
E
Eimy_B
6 Operator
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4365 Posts
911
0
Posted October 30th, 2017 15:00
Send me a private message with the service tag so I can check.
E
Eimy_B
6 Operator
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4365 Posts
911
0
Posted October 30th, 2017 16:00
Your system is an X51 R1, this computer does not support Command Center on Windows 10 (no driver for Windows 10) so that's why these type of issues may arise.

You can try by uninstalling and reinstalling the Command Center in a proper way following ALL the steps on this article:

How to Remove and Reinstall the Alienware Command Center | Dell US

And this is the driver you'll need to use: Command Center 3.5 for Desktops Driver Details | Dell US