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help locked up
hi I have a dimension 8400 running windows xp. it is not quite 2 years old. Anyways when I was online playing pogo, the keyboard, mouse and everything locked up. It would even let me do a ctrl alt delete. So I just it off at the power source waited awhile and turned the power source on. The harddrive light came on but it is yellow, also the monitor light is yellow. I get nothing but a black screen. Tried holding down the on off button to turn it off which it did and waited awhile and turned it back on but still a black screen with yellow lights. I do not know where to start on what could be the problem. Help.
- well the lights are not on for the diagnostic code, so I went and bought a new surge protector thinking that maybe it might be a power supply issue. Anyways, there are no lights lit up for the diagnostic code. so guess it is not a power supply issue.
- the power light just stays a solid amber. The monitor light stays a solid amber. I bought a new surge protector today cause I thought maybe the one I had was faulty as I have had it a long time. The lights on the diagnositc dont light at all.I have never had any problems and it is just wierd that this happened.
- well i tried plugging it straight into the wall and even tried another outlet. still the same. the on/off switch stays yello and the monitor light stays yelllow. Just a black screen. Still no diagnostic lights. I am at a loss. Also, I forgot to mention that my cd drive will not open now either.
MRF4700
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Posted August 10th, 2006 15:00
carolbell
It may be that your hard drive has failed...
After power up, what do the four diagnostic lights show on the back of your tower?
http://support.dell.com/support/edocs/systems/dim8400/SM/adtshoot.htm#wp1052387