I signed up for the original Dell DataSafe and believed all was well.  When I renewed, I checked the backup log and found it had been over a year.  When I reviewed my settings, the phrase "Computer not Online" was under my options.  It prevented me from performing a manual backup and I do not leave my computer on 24/7.  Dell DataSafe does not offer any online options.

Additionally, there does not seem to be a way to link DataSafe to my standard backup options.

Advice? Should I cancel my DataSafe?  Most posts end just as frustrated as they started.