I posted this earlier today and for some reason it was deleted. (I know it was here an hour after I posted it so I'm unsure why it was deleted).  Anyway. I have a Dell UltraSharp 2405FPW Monitor and today by accident I pushed the monitor down and it clicked into the locked position.  Up until today I wasn't even aware it had that.  Long story short I came to the dell website and discovered you need to push the button to unlock it.  Sadly this doens't work on my stand.  The button pushes in fine, but the monitor stand will not raise up.  I use both Landscape and Portrait modes daily and really need the stand to go back up so I can rotate it.  With it all the way down, it's almost impossible to rotate and when you do you have to angle it back as far as it goes which makes it worthless.  I went onto Dell Chat and was basically told tough luck and I would need to find someone else to repair it for me or buy a new monitor.  Then he disconnected from me.  Note I was not angry or abusive up to this point, I was just trying to get it fixed.  Needless to say after he abruptly ended the session I was less than happy as I had wasted almost my entire morning trying to resolve this (only 30 minutes at most was with the chat guy). Anyway. The system is an XPS 600 and is still under Warranty for another year.  I really don't want to spend another $600 on a new monitor just because the stand is stuck, but I really need to be able to go back and fourth between landscape and portrait.  Does anyone know some way for me to either fix this or get Dell to help me resolve this problem? Any suggestions would be appreciated. 

Jason