Ok, so after three exchanges from the original purchase, I finally received a U2713H with a good panel (no dead or stuck pixels, no scratches, etc..).  That was a month ago.

Today, I tried connecting the USB3.0 B-port (or what the manual calls the "upstream port") on the monitor to one of the USB3.0 female A-ports on my Asus P8Z77-I Deluxe motherboard and Device Manager shows generic USB hubs, but it doesn't see the card reader. Instead there's an "Unknown Device". I've tried plugging it into all four of my USB3.0 ports and have tried updating my USB3.0 firmware and drivers.

When I plug a different USB3.0 device into my 3.0 ports, the different device works fine.

When I plug the U2713H into my USB2.0 ports, everything is detected (USB hub(s) and card reader), but of course all of the USB3.0 ports on the U2713H then run only USB2.0 speeds and the card reader won't read / write as fast as it should.

I am running Windows 8 Pro. x64 and have all of the latest Windows updates installed along with all of the updated drivers and firmware for all of my hardware.

I have also installed everything on the CD that came with the U2713H as well as updated everything that the CD installed.

Anyone know how to get the card reader working?

I looked at the customer reviews on Dell's U2713H product page and saw at least one review where the user also had problems with the card reader on this monitor.

I purchased the three year advanced replacement and extended warranties for this monitor.  I called Dell tech support yesterday (Friday, February 2, 2013) and was transferred multiple times to people that did not sound like they knew what they were doing.  All I was trying to get was a new U2713H to replace this defective one.

What's the point of purchasing these warranties if Dell makes it so difficult to get a replacement?