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dsproule1

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18 years ago

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dsproule1

2 Posts

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1299

January 27th, 2009 18:00

Exchange module crashes during backup

hi
we are running exchange 2007 sp1 randomly during a mailbox backup the networker module crashes
we have version 5.1.1.294 of the exchange module.

error below

Event Type: Information
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 28/01/2009
Time: 8:04:24 AM
User: N/A
Computer: YALE
Description:
Reporting queued error: faulting application nsrxchmbsv.exe, version 5.1.1.294, faulting module nsrxchmbsv.exe, version 5.1.1.294, fault address 0x0002ff92.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6e 73 72 ure nsr
0018: 78 63 68 6d 62 73 76 2e xchmbsv.
0020: 65 78 65 20 35 2e 31 2e exe 5.1.
0028: 31 2e 32 39 34 20 69 6e 1.294 in
0030: 20 6e 73 72 78 63 68 6d nsrxchm
0038: 62 73 76 2e 65 78 65 20 bsv.exe
0040: 35 2e 31 2e 31 2e 32 39 5.1.1.29
0048: 34 20 61 74 20 6f 66 66 4 at off
0050: 73 65 74 20 30 30 30 32 set 0002
0058: 66 66 39 32 ff92

Any ideas?
  • dpinink_silva

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    Posted January 28th, 2009 08:00

    Did you check the logs in /nsr/applogs folder at the client side?
  • ble1

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    Posted January 28th, 2009 10:00

    I would suggest to test latest module build.
  • dsproule1

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    Posted January 28th, 2009 15:00

    Running latest build and there is nothing in the applogs logs only the event viewer error i posted

    I'll log a support call

    Thanks
  • ble1

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    Posted January 30th, 2009 01:00

    Which build is that? Assumption might be that you get dr. watson which breaks main module completely and thus you do not get any log - which build you've been given?
  • azakaban

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    Posted March 9th, 2009 01:00

    Daniel,
    Did you ever get a fix for this? We get a similar problem. We are using the same Networker module but on Exchange 2003.
  • ble1

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    Posted March 14th, 2009 08:00

    That same module is not the latest one ;)
  • SFBing

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    Posted March 27th, 2009 13:00

    The NMEx people have a HotFix for a crash in nsrxchmbsv.exe -- it would be available through Support.

    Thanks,
    _Scott