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Dhirajhcl

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Dhirajhcl

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June 19th, 2015 00:00

Inquire command output Total=0


Hi Folks,

We have upgraded backup datazone from 7.6.3 to 8.2.1.
We ran inquire command before upgrading storage node and all the devices were visible before upgrading as soon as we have upgraded storage node inquire command returned value Total=0.
We are unable to configure storage node as devices are not visible in it.
Please help me to resolve this .

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    ble1

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    Posted June 22nd, 2015 02:00

    If this is on AIX, try to restart lus driver.

    rmdev -l lus

    mkdev -l lus

    lsdev -C -l lus

  • B1

    bingo.1

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    Posted June 19th, 2015 04:00

    Inquire does nothing else but scanning the SCSI addresses one by one and checks whether there is a response.

    NW does not install any device drivers - it relys on the system device names.

    Consequently you must ensure that the OS 'sees' the devices.

    I doubt that this is the case here.

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    Dhirajhcl

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    Posted June 21st, 2015 21:00

    Hi,

    OS can able to see devices we have checked with that.

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    bingo.1

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    Posted June 21st, 2015 23:00

    Did you run INQUIRE on the storage node?

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    Dhirajhcl

    8 Posts

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    Posted June 22nd, 2015 00:00

    Yes on storage node only earlier it was showing all the drives but after upgrade it is fetching output "Total=0"
    Backup server is AIX server so we have checked os level drives as lsdev -Cc tapes

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    Dhirajhcl

    8 Posts

    1002

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    Posted June 22nd, 2015 20:00

    Thanks for Help issue has been resolved.
    We have restared lus driver and now all the drives are visible.

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