Just bought a new Inspiron and the modem has a really poor connection speed compared to my old desktop. When I was able to understand the Indian techs. all they could advise that I had adware or a virus. Telling them that this was a brand new computer and had no adware problems did little good. I am considering buying a modem card but since this is my first experience with a laptop and PC slots I am a little in the dark. The specs say it will take Type I or Type II, 3.3 and 5 v cards. Any suggestions as to where to begin my search and specifically what to look for. Thanks.