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abdulm177

updated

2 years ago

A

abdulm177

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2 Posts

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2 Points

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415

March 6th, 2025 20:26

Dell Optiplex Micro Plus 7020 often does BSOD

We have both 7010 and 7020 in our environment, and we were using these devices as a Kiosk desktop, now we are planning to use as a regular desktop. We have our own image, and we deployed in some handful of devices, 7010 works fine with our build, and few of 7020's also works fine. But, 2 or 3 devices keep doing BSOD, and this happens majority of time when users were in Teams meetings, Every time when it occurs BSOD, Mini dump point to different file name, sometimes it points our security agents, hypervisor and sometimes Kernel error. We updated our BIOS, Drivers all latest and still it occurs. I disabled the Turbo Boost from BIOS in one of the devices and from the day it works fine without any freezing or BSOD's. Can someone say what's going on here and is it advisable to disable the Turbo boost, so far it works fine with all my apps.