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Go to SolutionDell OptiPlex - Solid amber light, lights 2,3,4 blinking
Hi,
I have ALL external connections (except power and monitor), HD and memory disconnected. Power on comes up blank monitor screen, no beeps , amber power light, blinking 234. During power on, fan starts slowly and within 2 or so seconds on full blast and it stays that way. Power supply has green light. ram battery is good (3.3V). Looking for thoughts. Motherboard LED is on.
Thanks
Tom
44000
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Posted August 12th, 2019 14:00
Tom, you didn't mention what model or size of optiplex, so I don't know if this will help, but have a look at this thread: https://www.dell.com/community/Desktops-General-Read-Only/Optiplex-990-Amber-Light-2-3-4/td-p/439506143999
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Posted August 12th, 2019 15:00
Thanks for the info. It doesn't appear to be usb-related. Is there any way to fix a corrupt BIOS?
44007
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Posted August 12th, 2019 15:00
A 2-3-4 LED error codes point to system BIOS corruption or a USB short circuit error.
43534
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Posted December 18th, 2019 20:00
Hi LKsaawin, was there any recent BIOS/ software updates on the system? Please private message us the service tag of the system so that we can check on the system warranty.
Regards,
Akshatha
#IWork4Dell
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Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice43538
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Posted December 18th, 2019 20:00
i have same issue facing
43424
1
Posted December 25th, 2019 15:00
Hello,
I have a Dell OptiPlex 990 as well with the same problem. Diag lights 2, 3 & 4 are flashing and the power light is solid amber. What are the chances 2 machines doing this in the same week? Mine just rebooted watching TV on it. And on reboot I had the error lights flashing. I have pulled all hardware that was installed one at a time and still the same results. If it's the BIOS, I installed A24 several months ago. Could it be a recent update from the Dell Support Assistant or Windows update? I am running Windows 10 PRO.Thanks,
Tyler
43388
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Posted December 26th, 2019 11:00
Hi TylerAlb,
We have contacted you on private message requesting to share the requested details, for us to review and assist you accordingly. Please share it with us at your convenience.
Regards,
Paventhan M
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice43115
0
Posted January 8th, 2020 08:00
I've just had the same issue with my 990, 234 flashing amber and solid amber power led. Was there any resolution other than replacing the motherboard?
Seem odd that a few of us have had the same issue at a similar time. Makes me think it was update related. I can't remember what version bios I was on. Haven't updated it for a few years. It's quite possible windows did an update overnight before mine broke but I have no way of knowing
I've tried resetting/clearing the cmos and just about everything else.
6313
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Posted January 8th, 2020 11:00
S3 MEM 2, 7 2 blinks followed by a short pause, 7 blinks, long pause, then repeats Memory failures - Memory subsystem configuration activity is in progress. Appropriate memory modules were detected but a memory failure has occurred.
- If you can assist to troubleshoot, narrow down the issue with reseating memory and swapping a known good memory if available.
- If nothing works, replace the memory.
Power Button LED State Description
Off Power is Off. LED is blank. Blinking Amber Initial State of LED at power up. Refer to the table below for Blinking Amber pattern diagnostic suggestions and possible failures. Solid Amber The second state of the LED at power up, indicates that the POWER_GOOD signal is active and it is probable that the power supply is fine. Blinking White System is in a low power state, either S1 or S3. This does not indicate a fault condition. Solid White System is in S0 state. This is the normal power states of a functioning machine. The BIOS will turn the LED to this states to indicate it has started fetching op-codes.
toml1948
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3 Posts
43382
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Posted December 26th, 2019 14:00
My solution was to replace the motherboard. No idea how to reflash the bios if, indeed, that was the problem.