UNSOLVED
issue after formating computer Optiplex 7060
I have brought a computer from a Dell optiplex 7060 form a vendor. I have formatted the computer for a fresh install. After install when rebooted it do not found bootable disk in the computer. When looked into the BIOS with option F12, it shows no drives already in the system. On legacy mode it shows only external storage only. Changed to UEFI mode then external booting is showed, managed to install windows 10 64 bit. After install it showed the same problem no boot drive
Visited dell website, prepared/ downloaded a recovery USB drive from their web site, tried to install it did not work. After reading a article about BIOS update through BIOS flashing with the use of USB drive. Successfully updated BIOS. After installing the BIOS, With the dell recovery USB drive , managed to install Windows 10 64 bit. But at the end of the process it ask to login with old company email account which I have no clue. How to remove this account. ( windows did not competed full process of install).
How to solve this two issues.
thanks,
Prasad
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Posted November 29th, 2022 14:00
When UEFI is enabled the first item under the boot menu should be Windows Boot Manager. If you are able to edit the boot menu and Windows Boot Manager is not shown, then manually type it into the boot menu. Also you did not state if you have more than one drive in the system. If so disconnect all drives except the drive which will be the boot drive. Then reinstall Windows 10. After confirming the system will boot fine, then reconnect other drives. As far as the company Email account is concerned, this page and this one from the MS forum may help.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop
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Posted December 19th, 2022 01:00
Click Start. ...
Select Reset this PC (System Setting).
Under Advanced Startup, select Restart now.
At the Choose an option screen, select Troubleshoot.
Select Factory Image Restore.
Follow the on-screen instructions to complete the reset process.0
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Posted August 31st, 2024 20:59
@redxps630 Thanks, yes, this worked for me. Started by resetting the BIOS to factory settings, changed default RAID to AHCI, and installed from USB-stick to SSD.
redxps630
11 Legend
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16414 Posts
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216
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Posted November 29th, 2022 14:00
First try go in bios>sata operation and change Dell default RAID to AHCI, save changes exit bios, then do a clean install of Windows 10 in UEFI mode. In clean install delete all partitions present on hdd until one unallocated partition is left. This will remove vendor email info etc. proceed to install.