Optiplex 7780 AIO will DIM display while on video calls
When I am on video calls, if I don't use the mouse, the screen will DIM. On a notebook, I have an option to disable this under Advanced Power Settings, but no such option on this AIO.
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
If notebook and AIO OS is same version of Windows 10, should have same option to disable this under Advanced Power Settings.
just in case,
Enter bios check power management, load default settings
POWER MANAGEMENT
AC Recovery
Enables the system to turn on automatically, when AC is inserted.
By default, the Power Off option is enabled.
Enable Intel Speed Shift technology
Enable/disable Intel Speed Shift Technology support . Setting this option to enable to allows the operating system to select the appropriate processor performance automatically.
By default, the option is enabled.
Auto On Time
Enable to set the computer to turn on automatically every day or on a preselected date and time. This option can be configured only if the Auto On Time is set to Everyday, Weekdays, or Selected Days.
By default, the option is disabled.
Deep Sleep Control
Enable or disable the Deep Sleep mode support.
By default, the Enabled in S4 and SS option is enabled.
Fan Control Override
Enable or disable the fan control override feature.
By default, the option is disabled.
USB Wake Support
Enable the USB devices to wake the computer from Standby.
By default, the option is enabled.
Wake on LAN/WLAN
Enable or disable the computer to be powered on by special LAN signals.
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Posted March 9th, 2021 11:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
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