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chrisduk112

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10 years ago

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chrisduk112

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67 Posts

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182380

February 4th, 2016 04:00

Help with iDrac 6 - ping stops responding

Hello everyone,

I've came to these forums with a strange issue we have with around 10 servers.

we upgraded the dell firmware on almost all of our servers in the last 12 months and we've found with a few of them that since upgrade all firmware that dell idrac 6 enterprise (shared nic with LOM) stops responding to pings.

if we reboot the server it pings for around 1-2 minutes then stops pinging.

replacing the drac 6 enterprise card does not fix it either (i've not tried replacing express card).

today i found a server that works just fine with drac and i access it daily, i did a firmware upgrade:

Checking OS Drivers Pack, 7.3.0.10, A00 - 7.3.0.10
        Available: dell_dup_componentid_18981 - 14.10.00
        Found Update: dell_dup_componentid_18981 - 14.10.00

Running updates...
 100% Installing dell_dup_componentid_18981 - 14.10.00
Done: Update Success








once it was finished, I rebooted the server.

now we have this issue with the drac on this server no longer replying after uptime of 1 or 2 mins.

idrac is running firmware 1.99, all servers with this issue are Dell R210/R210 II

I've too tried doing resets to default in bios, and re-setup the cards which did not fix the issue!

hopefully someone reading this thread can help me get this issue resolved.