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Ron88

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22 years ago

R

Ron88

14 Posts

0

13092

February 3rd, 2005 14:00

715 - Missing Disk

I have a yellow alert light on my 715N. I check Dell Open Manage Array Manager and it showing a "Missing Disk". Is there anything I should try, or just get a replacement drive.

Ron

 

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    Posted February 3rd, 2005 16:00

    Try to pull the drive out and push it back in.  It may have had some soft errors that will cleared if it gets reslotted.
     
    If that doesn't fix it, replace the drive.  If that doesn't fix it, then you may have some more serious backend problems.
  • tester25

    626 Posts

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    Posted February 4th, 2005 17:00

    Removed — Indicates that the controller cannot communicate with the disk. This state may occur when the disk was part of a virtual disk but has lost communication with the controller. A user may have removed the disk or it may have lost power. A disk that is in Removed state will no longer be displayed by Array Manager after a system reboot or stopping and restarting the Array Manager service.
  • 668

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    Posted February 4th, 2005 17:00

    Does that imply that once a disk is removed it will never be displayed again, even after the state has changed?  Seems highly unlikely, and if it is the case, then I would claim that the management software is downright bad.

    If the state goes from removed to another state, I would expect that (especially) after a reboot or service restart the management software would recognize that change and display the correct state of the disks on the array.

    What I read here is that if a disk is in a removed state when the management software starts, then it won't display that disk until it's replaced and the management service restarted.  If nothing else, reslotting or replacing the drive should correct the amber light on the enclosure.

  • tester25

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    Posted February 4th, 2005 18:00

    Yep, you're probably right. 
  • Ron88

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    Posted February 7th, 2005 10:00

    Reslotted Drive 0, did not boot up. Waited overnight in vain hope the drive was being rebuild. Remove drive, now boots OK. Is drive beyond hope?

     

     

  • tester25

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    Posted February 7th, 2005 12:00

    You can go to most hard drive manufacturer websites and download diagnostics utilities.  I would run some diagnostics on the hard drive just to verify if something is wrong with it.
  • tester25

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    Posted February 7th, 2005 15:00

    Yep, try a low level format and then hopefully it will rebuild.
  • Ron88

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    Posted February 7th, 2005 15:00

    Tested Ok, Where do I go from here. Should I format it and put the drive back into the NAS?

     

    Ron

  • Ron88

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    Posted February 14th, 2005 17:00

    How do I get the formated disk to rebuild and the missing disk deleted. It now shows this:

    0 Empty (Formattted)

    1 Data

    2 Data

    3 Data

    Missing Disk

    Ron