broklfen

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15 days ago

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broklfen

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5 Posts

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5564

February 25th, 2022 23:00

Precision 5550 only intermittently charging

Recently my Precision stopped charging reliably using the original charger. 8/10 times the charger is not working, sometimes it works again after a hard reboot by holding the power button in for 30s when the laptop is shut down. But usually nothing happens and when reinserting the charger Windows says:

broklfen_0-1645859339127.png

This is not isolated to a single usb-c port or the charger, when this issue occurs all three usb-c ports stop taking a charge on either the original or third party charger. 

Anyone else experience this issue?

Running on BIOS version 1.12 al drivers and firmware is up to date.