I am trying to get this printer to work on my computer running windows xp to but every time I install the software I lose access to my wireless Internet connection and the computer freezes up.  I have spent 7 hours on the phone with tech support and they can't seem to resolve the issue either in fact they claim they have never never never heard of anyone having this problem.  If I start the computer in safe mode and remove the software the computer runs perfectly fine again and I get my Internet access back anyone have any ideas or suggestions?

Yes the computer meets all the system requirements for running the printer.

thanks