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Pattyoh

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19 years ago

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Pattyoh

6 Posts

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24930

April 2nd, 2005 15:00

printer roller/jam problem

Every time I try to print my roller seems to pull the right side of the paper downward and jam the paper.  Anyone have any experience with this?  I have an A920 Dell printer.  Thanks.
  • Sean_thebest

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    Posted April 2nd, 2005 15:00

    Disconnect all cables to printer. Hold it upside down and shake it real hard for 30 seconds. this will clear anything stuck inside the printer.

    Also take a sharp object which can reach inside the printer and try to rotate the feed mechanism roller in clock and anticlockwise. this will also make it free from any stuck objects.

  • Sean_thebest

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    Posted April 2nd, 2005 18:00

    Good suggestion FaxMan01. Let Pattyoh decide what he/she needs to do.
  • Pattyoh

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    Posted April 2nd, 2005 20:00

    well I guess I'll hang on to it for now.  That fixed it.  Thanks!

  • Sean_thebest

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    Posted April 2nd, 2005 21:00

    Its good it worked. My expereince says never give up. Sometimes you need to be patient to get what you want.
  • jwiley05

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    Posted April 3rd, 2005 04:00

    I have a Dell 922 All-in-one printer and had the same problem... I tried the suggested solution and it worked! Thanks for keeping me from going "Office Space" on m printer...
  • MRJaxson

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    Posted April 5th, 2005 03:00

    I thought for sure Sean_thebest was joking with this reply. But then I recalled fixing other computer problems with equally simple ideas. So I unplugged everything, lifted up the printer, and barely shook it when a pushpin fell out of the paper feeding area. Problem solved. Sean_thebest clearly lives up to the name!
  • Sean_thebest

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    Posted April 5th, 2005 20:00

    When the printer says paper jam it might not be paper only, some or the other thing would be blocking/obstructing it to work the normal way. This excercise helps remove them. There is possibility that things unknowningly fall into printer like paperclips, tapes, food partilces etc.

    You dont believe. I have got so many things out this way, even some weird things like screw driver, cell phone, feeding bottle to name a few:smileytongue:

    Believe it or not!!!

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    Posted April 12th, 2005 16:00

    Steve,  U R the Best!!  I have a 920 printer and the paper roller was pulling the paper to the right and jamming the printer.  I tried everything suggested by Dell Support, turning paper over, trying a new package of paper and I was at the end of my rope.  Then I read where you suggested unplugging cables and turning printing over and shaking hard for about 30 seconds.  I couldn't believe what I was reading!!  It sounded really bizarre to me, but I was ready to try anything.  A writing pen flew out of the printer.  Thank you so much for the advice!!!

                                                                                                             Shelly

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    Posted April 13th, 2005 03:00

    Sorry I meant SEAN........ U R THE BEST!!!!  Called ya Steve by mistake!!!!
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    Posted June 12th, 2005 18:00

    OMG!  I thought this was a rediculous suggestion too but... it worked AND, I found my good pen... which was jammed inside the printer.  KIDS!:smileytongue:

     

    Thanks SeanTB!