CyberKat1,

 

Do you have the OCR Program installed?

 

Do you have the printer disk?

 

Make and model of your computer and operating system is helpful. 32-bit or 64-bit?

 

Try reading...

 

Update list of applications to send scans to and to scan to Microsoft Word, etc... the type of file will be .rtf

 

 

Rick

Ok,  I got my computer in 2008. It's a Dell Inspiron 530S, 1.99 GH  .99 GB  E 2180 @ 2.0 GH. The printer is a 926 all in one print/scan/fax

I have the original printer disk, too. Should I put it in and do a re-install? Maybe I missed something the first time.

What is the OCR program? I can't seem to find it on my list in C drive...

 

I also discovered that there is a way to automatically update any software for the printer but as it turns out it says my software is all up to date...

I must admit I am NOT very tech savvy.

I appreciate any suggestions/help

Thanks

CK1

~Indecision may or may not be my problem

 CyberKat1,

 

When you scan, are you scanning from the Dell All-In-One Center?

 

The OCR Program scans the image and converts it to characters. Optical Character Recognition The program that usually installs is called ABBYY FineReader  Sprint. Once it is opened and activated, even registered, you should be able to scan a document but need to Update list of applications to send scans to

 

We can go through this slowly. If you have quesdtions feel free to ask. If the printer is not installed correctly, usually scanning is an issue. Without knowing the operating system and if it's 32-bit or 64-bit, the basic instructions to install the printer can be found at...

 

Dell 926 Photo All-In-One Printer owners thread (W7)

 

 

Rick

I think I finally figured it out.

This site had a page where you could download directions for the printer and when I did, I realized the way I'd been accessing it was all wrong.:emotion-55:

I should have gone through programs but instead I went directly to the Printer it'self. That's   why it didn't offer the option to save as a document.

 

While I haven't s canned anything new in yet... I did see how I had the option to tell it I was scanning a document and save as a document.

Like Scully once said to Mulder. "The answers are out there. You just have to know where to look for them". :emotion-4:

And apparently this forum (website) is the right place to look.

 

Thanks for all your help

CK1

~ Do as you please but please look good doing so.  Pamela Harriman

 CyberKat1,

 

If you have any questions, feel free to ask.

 

Take care,

 

 

Rick