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Konstantinas
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2 Posts
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3016
April 27th, 2019 07:00
G3 3779 Problem: Why does Support Assist keep proposing the same update?
Support Assist keeps proposing the same update:
Intel Chipset Device Software Driver
Version: 10.1.17541.8066
Category: Chipset
Release Date: Wednesday, April 04, 2018
Last Updated: Friday, March 29, 2019
Importance: Recommended
File Format: Update Package for Microsoft® Windows®
File Name: Intel-Chipset-Device-Software-Driver_691VF_WIN_10.1.17541.8066_A00.EXE
File Size: 14.09 MB
After clicking INSTALL, supportasist stucks on "Downloading" forever.
When updating through "Drivers and downloads page", updating process seems to work but also after it, the same driver is being kept to propose.
While downloading and trying to install manualy, it shows unexpected error.
Strange thing that on driver details page the driver date is 04 Apr 2018, while installing manually it shows date February 14, 2018.
While regedit shows that thhis driver is already instoled:
2655
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Posted May 10th, 2019 12:00
Thank you for the answer.
After some time Support Assist stopped showing the need of this update.
2365
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Posted July 22nd, 2019 08:00
What is the best way to uninstall this driver ? and obviously reinstall. I am having the same issues, Dell SupportAssist keep asking a new driver found to install every time I restart the computer.
Is this issue now resolved?
2019
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Posted September 14th, 2019 15:00
same here.
support assist keeps on showing that it needs to install the intel chipset driver but when i checked the support assist log, it shows that the installation was completed several times!
how this be resolved?
2013
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Posted September 14th, 2019 15:00
I checked SA for new updates and there is (version 3.3.3.). Download det new file and run as admin before trying to uninstall your current version. That may solve your problem.
Dell-Martin S
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Posted April 29th, 2019 03:00
Hi,
if you uninstall the Chipset and reinstall it via SupportAssist failure should be solved.
regards Martin
with kind regards Martin/ Liebe Grüße Martin
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DELL-Martin S
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