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Ken_Hsu

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3 years ago

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Ken_Hsu

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December 18th, 2023 09:07

The specified license file is invalid. (Error Code:0x2800120)

I have downloaded Unity VSA 5.3 licence ,when we upload, I get an error popup "The specified license file is invalid. (Error Code:0x2800120)".  downloaded XML file later we have converted into .lic file still we getting this popup.  

I have try deploy 5.3.0 , 5.3.1 

  • DELL-Josh Cr

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    Posted December 18th, 2023 16:03

    Hi,

    Thanks for your question.

    5.3 should use an XML file not a lic file. Have you tried generating a new license file?

     

    Let us know if you have any additional questions.

  • Ken_Hsu

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    Posted December 19th, 2023 02:28

    @DELL-Josh Cr​ 

    Thanks,

    I have tried generating a new license(XML) , but still the same error

  • DELL-Josh Cr

    Community Manager

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    Posted December 19th, 2023 14:02

    You will need to call phone support and talk to the licensing team. 800-782-4362, Option 4, Option 4

  • Ken_Hsu

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    Posted December 20th, 2023 01:22

    @DELL-Josh Cr​ 

    Thank you for your reply, I'll call support and talk to the licensing team