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emc_jps

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emc_jps

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August 9th, 2017 22:00

Unity VSA 4.1.2 admin password reset

Hi, I setup this Unity VSA couple of weeks ago and can not remember the admin password to connect from Unisphere/GUI. I've changed the default Password123#, so that is not longer valid.

However,  I have SSH/Console access using the service account.Is it any way to reset the admin password or create another user with admin role to then access the GUI ?

Does running the svc_intial_config will help ?

I could not find any CLI or SVC command to do it and there is not hardware reset on the VSA as the physical one.

Please advise

Thanks

  • maniemc

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    Posted August 10th, 2017 01:00

    Refer KB 487443

  • emc_jps

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    Posted August 10th, 2017 12:00

    Thanks maniemc, that KB solved my problem on the VSA and admin account password.

    Help appreciated

  • DJMC117

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    Posted August 11th, 2017 02:00

    Hi

    Did this work for you first time?

    I have followed the KB but it doesn't seem to reset the admin or service password.

    This issue seems to be a feature of the VSA (community edition anyway). This is the second time I have had this problem, the last time i thought I had genuinely forgot the password so I redeployed a new VSA. This time I know I'm using the correct passwords. I'm also using a different version this time.

    I really don't want to have to redeploy it again... :-(

    D

  • emc_jps

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    Posted August 11th, 2017 09:00

    Hi DJ, Yes it worked for me first time on my community edition VSA and did not want to re-deploy my lab.

    I’ve also found other VSA white paper explain same procedure with additional screen shots (page 26).

    https://www.emc.com/collateral/white-papers/h15092-dell-emc-unity-vsa.pdf

    I hope help to you.