I keep having a pop-up with the box saying that Automatic Updates has encountered a problem and needs to close. We are sorry for the inconvience. This seems to happen continuously each time I start the computer, but after clikcking and closing this bos at least a dozen times it goes away unless I try to go to the update website.
Here is my Hijack This log for anyone who might be able to help solve this problem.
Logfile of HijackThis v1.99.1
Scan saved at 9:26:24 PM, on 3/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
1. You are running Hijackthis from a temp folder. Hijackthis creates backups that we may need which could be easily lost or deleted from a temp location. So
to download a self extractable version of hijackthis.
Double-click on hijackthis.exe to extract hijackthis to folder c:\hijackthis. It will extract it to that folder and open the folder for you. It will also create a shortcut on your desktop to Hijackthis.
Save it to your Desktop->> Double-Click SmitfraudFix.exe (it will create a Smitfraudfix folder on your Desktop) When another window opens Select 1 and hit Enter to create a report of the infected files. WhenFinished the log will open in Notepad, Ctrl+A to copy Copy and Paste that log as a reply to this thread By default The report can be found at the root of the system drive, usually at C:\rapport.txt
Do Not run option 2 until instructed to do so
Please note that some Antivirus programs flag process.exe as an infection, but it is actually a needed componient of this tool
Scan done at 10:45:35.28, Mon 03/19/2007
Run from C:\Documents and Settings\Bob\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Bob
»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Bob\Application Data
»»»»»»»»»»»»»»»»»»»»»»»» Start Menu
»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Bob\FAVORI~1
»»»»»»»»»»»»»»»»»»»»»»»» Desktop
»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files
»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys
»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
You may want to print out these instructions for reference
1. Go
here and Download
AVG Anti-Spyware (
30 day free trial version) Save it to Your Desktop
Double Click
AVG Anti-Spyware-setup (It will create its own folder)
Once the program starts You will be at the
Status menu
Under "Your computers Security" Click Update now (next to last update) After the update loads Under Automatic updates Uncheck download and install updates automatically(recommended) (you can always select maual updates the next day)
At the top toolbar Click
Scanner Then the
settings tab
Under How to act? Set default action for detected malwareTo Quarantine Under how to scan All boxes should be checked Under Possibly unwanted software All boxes should be checked Under reports Select Automatically generate report after every scan Uncheck Only if threats were found Under what to scan Scan every file should be highlited
Exit AVG (But do not run it yet)
2. Reboot into
Safe Mode This can be done by
Restart your PC, and after it starts, but before you see the Windows Splash screen Begin tapping the F8 key twice a second untill you reach another menu screen (black background with white menu choices) Use your arrow keys and select Safe Mode and then Enter
3. Open the
SmitfraudFix Folder, then double-click
smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter. Wait for the tool to complete and disk cleanup to finish. You will be prompted : " Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter. The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question " Replace infected file ?" by typing Y and hit Enter.
A reboot may be needed to finish the cleaning process, if your computer does not restart automatically please do it yourself manually. Reboot in
Safe Mode.
The tool will create a log named
rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
4. Run
AVG Anti-Spyware
Click scanner Select Complete system scan
Once the scan finishes
Select Apply all actions (The items found will be quarantined) Click save report as (Another window will open) Save it to your desktop (By default It will be saved in the AVG folder as) C:\Program Files\Grisoft\AVG anti-spyware 7.5\Reports
Exit AVG
Reboot your PC in
Normal Mode->>Re run Hijackthis and post a fresh Hijackthis log.
Double click the report-scan txt. you saved to your desktop It will open in Notepad Copy and paste that report as a reply to this thread
Your reply should include
a fresh hijackthis log your c:rapport.txt log from Smitfraudfix your report_scan.txt from AVG
You may have to post the results in more than one reply
I will do all this Wednesday the 21st, as I have been working all week and have not had time to do anymore to my computer. I will do everthing suggested and reply to this post with all the info. Thanks Bob
Scan done at 15:15:17.21, Sat 03/24/2007
Run from C:\Documents and Settings\Bob\Desktop\Tune_up\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode
»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
Logfile of HijackThis v1.99.1
Scan saved at 6:08:09 PM, on 3/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
bamajim
1 Rookie
•
10376 Posts
637
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Posted March 19th, 2007 16:00
1. You are running Hijackthis from a temp folder. Hijackthis creates backups that we may need which could be easily lost or deleted from a temp location. So
Click http://ralphcaddell.com/Uploads/HjThis.exe
It will extract it to that folder and open the folder for you.
It will also create a shortcut on your desktop to Hijackthis.
2. Please go HERE
And Download SmitFraudFix by S!ri
Double-Click SmitfraudFix.exe (it will create a Smitfraudfix folder on your Desktop)
When another window opens
Select 1 and hit Enter to create a report of the infected files.
WhenFinished the log will open in Notepad, Ctrl+A to copy
Copy and Paste that log as a reply to this thread
By default The report can be found at the root of the system drive, usually at C:\rapport.txt
Do Not run option 2 until instructed to do so
Please note that some Antivirus programs flag process.exe as an infection, but it is actually a needed componient of this tool