We have recently purchased DELL VOSTRO 3500 with 16 GB RAM and SSD.
In the past, we were using HP Laptops and replaced them with DELL
Now users are complaining that laptops are hanging for a few seconds randomly some times broken explorer and taking time in Login Screen, also hangs on excel sheets.
We are using Windows 10 21H1.
Please guide us way to troubleshoot the specific issue.
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
DELL-Cares
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Posted February 22nd, 2022 15:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
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