Announcement Banner

Johniwhite

updated

5 years ago

J

Johniwhite

1 Rookie

•

21 Posts

0

48414

August 18th, 2019 01:00

Mass Storage Controller/Dell Update failure

Hi all,

I've ended up going the rabbit hole since I tried to upgrade to the latest Windows 10 (1903). It wouldn't install. A troubleshoot showed that my Mass Storage Controller  isn't working, and probably not even installed.

Windows couldn't identify the device or find a driver, so I came to DELL.

'Dell Detect' identified my Laptop but can't suggest a single driver.

So I tried downloading a 'Dell Update' from one of the pages (maybe an old 2017 one). It downloaded and installed but failed to run.

What can I do? Is this 9 year old Vostro 1720 laptop just impossible to sort out?

Thanks

John