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purple_heart77

updated

18 years ago

0

6594

September 16th, 2008 12:00

Acquiring network address issue

Hi All,

 

I have a Dell Inspiron E1505 which has a Dell Wireless 1500 Draft 802.11n WLAN Mini-Card. OS is Win XP + SP3, connect to the internet via Linksys WRT 54G.

 

I was zapped by malware notably b.exe. It was removed successfully. However I now have the issue where my wireless network icon says "Acquiring Network Address" for a long time, yet I am connected to the internet.

 

1) The Network Location Awareness (NLA) is started

2) Tried wireless with windows zero configuration, still same issue

3) If I go to the wireless propeties of the card and uncheck the  "show icon in notification area when connected". Then recheck it...it shows connected (Temporary fix)

3) Did netsh int ip reset , netsh winsock reset and netsh winsock reset catalog, still no success.


4) Uninstall and re-install drivers for the wireless card, no success still.

 

Any advice/help is appreciated.

  • mombodog

    2 Intern

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    12735 Posts

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    Posted September 16th, 2008 19:00

    TCP/IP stack may be corrupted, read this to reset it

     

    http://support.microsoft.com/kb/299357/en-us

     

     

    If this does not help you, please post back

  • 466

    0

    Posted September 16th, 2008 22:00

    Hi mombodog,

     

    Thanks for that advice. Tried the link you suggested...no scuccess still.

  • mombodog

    2 Intern

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    12735 Posts

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    Posted September 17th, 2008 00:00

    Here is the manual way to totally remove and reinstall the tcp/ip stack

     

    To repair Winsock

     

    Step 1: Delete the corrupted registry keys
    1. Click Start, and then click Run.
    2. In the Open box, type regedit, and then click OK.
    3. In Registry Editor, locate the following 2 keys in RED, right-click each key, and then click Delete:


    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2


    4. When you are prompted to confirm the deletion, click Yes.
     

    Step 2: Re-Install TCP/IP
    1. Right-click the network connection, and then click Properties.
    2. Click Install.
    3. Click Protocol, and then click Add.
    4. Click Have Disk. 
    5. Type      C:\Windows\inf    and then click OK.
    6. On the list of available protocols, click Internet Protocol (TCP/IP), and then click OK.

    If Internet Protocol (TCP/IP) does not appear, follow these steps:a.  Click Start, and then click Search.
    b.  In the Search Companion pane, click More advanced options.
    c.  Click to select the following three check boxes:• Search system folders
    • Search hidden files and folders
    • Search subfolders
     
    d.  In the All or part of the file name box, type   nettcpip.inf  and then click Search.
    e.  In the results pane, right-click    Nettcpip.inf   and then click Install.
     
    7. Restart the computer.

  • 466

    0

    Posted September 17th, 2008 01:00

    mombodog,

     

    Thank you for you patience and help with this annoyance.

    After 3 reboots...it finally worked (had me sweating  a bit).

     

    Thanks again.

     

  • mombodog

    2 Intern

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    12735 Posts

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    Posted September 17th, 2008 02:00

    Glad it worked, you are welcome.

     

    "rip it out by the roots", that is what I always say when nothing else works.

  • 466

    0

    Posted September 17th, 2008 02:00

    It was definately ripped out from the roots the old fashion way...manual!!

     

    Thanks for all the support.

     

    Caio