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E1505Gam3r
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February 27th, 2007 14:00
Credit card change?
Has anyone been able to change there credit card info?
(edited)
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- If you are reffering to the information in the Vista Upgrade, don't worry. I changed my credit card info a bit back, and just the other day the new card was billed for the upgrade, so even though you might not be able to see the changes, it's there.
- I don't know if that was what was meant but it could be the same trouble I'm having with the Vista upgrade site.I've been trying to change my cc details since 20th Feb and so far, although I can edit my details with no problem and even though I've allowed a bit more than the 24-48 hours suggested, no go. Each time I check the changes haven't been made.I'm aware the site is, shall we say, popular, but I have a collection of 'your request as been submitted . . ' confirmation numbers, and an order on a card that no longer exists.Hey Dell - service tag problems, sites crashing, even worse than usual customer (non) services, at best vague shipping dates, detail change problems, chronic lack of communication - did the fact that a lot of people took you up on your upgrade offer catch you by suprise at all?
Message Edited by BozVanDam on 02-27-2007 10:33 PM - I had to cancel my credit card used for my vista express upgrade. So, I tried to update my order with my new credit card number about 10 days ago. The order status site never showed that my credit card has been changed. Today, I got an e-mail from dell stating they could not process my express upgrade order because my credit card was invalid. The e-mail instructed me how to update my credit card, the exact process I did about 10 days ago. I have now updated it again though I have no idea if it worked. Anyone else have this issue?
ae38cb5bb8b0410
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Posted February 27th, 2007 22:00
E1505Gam3r
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Posted February 28th, 2007 14:00
yeah i called them and they said its there in the system. just hasnt showed up....hopefully its there....knowing Dell it isnt. but has anyone changed there credit card and recieved the Upgrade Kit from dell?- I received an email confirmation on 02/27/07 stating that i would be receiving my upgrade from Zomax on 03/01/07 by way of 2nd day DHL even though my status still states pending and also registered on 12/25/06 Im soSystem: Inspiron 1501Screen: 15.4 inch Wide ScreenProcessor: AMD Turion(tm) 64 X2 Mobile Technology TL-56Processor Speed: 1.8 GHz Dual CoreGraphics: (ATI Radeon Xpress 1150) 256 MBSound: Sigma Tel AudioMemory (RAM): 2048 MBOperating System: Microsoft Windows XP Professional MCE 2005

xps200cali209
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Posted February 27th, 2007 15:00
XPS 200 Duo Core 930 3.0ghz
Windows XP Media Center SP2
3 GB PC-4200 533mhz
250 GB Western Digital 7200 rpm
Visiontek X1300 Pro sff 256mb
Slimline 8X (DVD+/-RW) w/double layer write capability
19in Dell flat panel lcd
20in Phillips tv S-video
5.1 Dell Surround Sound
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