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592
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Posted November 28th, 2003 15:00
WillyTee...thanks for the help. I must be doing something wrong...when I go to C:\Windows\inf\pchealth.inf, I get the pchealth screen, but when I right click nothing happens! I went to control folders and unchecked the Hide extensions block. Also, nothing happens when I went to helpctr - regserver. Any ideas?592
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Posted February 22nd, 2004 00:00
Hi again...I tried the helpctr - regserver also and that does nothing. Thanks for the interest though.592
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Posted February 22nd, 2004 00:00
WillyTee...I tied this and it reinstalled msconfig.exe. No problems there but I still do not have any response when I select the "Help and Support" button on the Start menu.592
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Posted July 25th, 2004 00:00
Though it's been awhile, it's a simple fix. After one of the Windows Updates (I'm not sure which one) there is a misplaced file. Merely delete or rename C:\Windows\System32\helpctr.exe and Help and Support will then work592
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Posted July 26th, 2004 14:00
Assuming that you have Windows XP, if the above don't fix help and support, see my last post at
WillyTee
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146 Posts
592
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Posted November 27th, 2003 22:00
C:\Windows\inf\pchealth.inf. Right click and choose
install. Have your CD handy.
Note: The folder is hidden by default. Go to Start/Run
and type in: control folders. View: Show hidden files and
folders and uncheck Hide extensions for known file types
If it doesn't help go to Start/Run and type in: helpctr -
regserver