UNSOLVED
Microsoft Update Install Failure
My Inspiron 8200 - Windows XP Prof - AntiVir - Windows Firewall - Spybot
Fails to install the updates as logged below. All advice towards a solution greatly appreciated. Thanks.
Review and Install Updates
Install Updates
Download size (total): 0 KB *
Estimated time at your connection speed: 0 minutes *
(*Downloaded; ready to install)
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Only selected updates will appear the next time you check for updates.
High-priority updates
Microsoft Corporation Windows XP family
Security Update for Windows XP (KB896423)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
A security issue has been identified in the Print Spooler service that could allow an attacker to compromise your Microsoft Windows-based system and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details...
Addresses a critical security problem
Cumulative Security Update for Internet Explorer for Windows XP (KB896727)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
Security issues have been identified that could allow an attacker to compromise a computer running Microsoft Internet Explorer and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details...
Security Update for Windows XP (KB893756)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
A security issue has been identified in the Telephony Application Programming Interface (TAPI) that could allow an attacker to compromise your Microsoft Windows-based system and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details...
Security Update for Windows XP (KB899591)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
A security issue has been identified in the Remote Desktop Protocol (RDP) that could allow an attacker to remotely cause your Microsoft Windows-based system to stop responding. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details...
Security Update for Windows XP (KB899587)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
A security issue has been identified that could allow an attacker to gain access to sensitive data transmitted through your Microsoft Windows-based system in a domain environment, and to perform denial of service attacks against domain controllers. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details...
Security Update for Microsoft Windows (KB898458)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
A security issue has been identified in the Step-by-Step Interactive Training application that could allow an attacker to compromise your Microsoft Windows-based system and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details...
Review Your Installation Results
The software upgrade is complete
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Continue
More high-priority updates are available
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Installation Summary
Successful:
0
6
Remaining:
0
Successful Updates
Failed Updates
For help installing an update successfully, see the solution under each problem description.
Problem: End User License Agreement (EULA) Not Accepted
Solution: Check for updates again and wait while you install updates. You will be asked to accept the EULA before any updates with a EULA can be installed.
Problem: Not Enough Disk Space
Solution: To make more space available, run the Disk Cleanup tool or uninstall any programs that you don’t use. For directions, see Help and Support on your computer.
Problem: Automatic Updates is currently installing updates
Solution: Please wait until Automatic Updates is complete and then check your update history. At that time, if the update has failed to install, you can try installing it from the website.
Note: To view Automatic Updates progress, click the updating icon in your System Tray.
Problem: Please check your update history for a description.
Problem: A problem on your computer is preventing updates from being downloaded or installed
Solution: To fix the problem, try installing the updates again. If that doesn't work, use the Troubleshooter to try solve the problem.
Microsoft Corporation Windows XP family
Security Update for Microsoft Windows (KB898458)
Cumulative Security Update for Internet Explorer for Windows XP (KB896727)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB896423)
I have a similar problem with microsoft update on my DELL OPTIPLEX GX150 running windows 2000 SP4. I have tried th IE version and the automatic updates. None work.
I cannot validate, and the updates do not install.
Message Edited by cyberedg on 09-01-2005 01:07 PM
Jour de pluie
11 Posts
325
0
Posted September 3rd, 2005 11:00
Dell Inspiron 4100 XP SP2
Norton, Spybot too
Updates no longer work for me either since about a month.
Can't get update.microsoft.com up on the screen.
Phoned microsoft & was told they are "having problems" as they have changed the update pages & to try again in a week, which I did & it still doesn't work.
When I go through the main microsoft pages, the validation code runs & is accepted but then I am booted out with a message saying "Sorry, the Office Update site does not support Office for Mac " !
Any ideas would be great ....Jour de pluie
11 Posts
325
0
Posted September 4th, 2005 14:00
Resolved ...
Microsoft has added an extra validation to the updates (v6)page. Norton was blocking me from accessing the v6 web page as I have blocked ActiveX controls.
I turned off Norton for 5 minutes, allowed the validations to re-install, which undid the knots.
Updates no work again for me.- Neither automatic nor website worked. I had a backlog of 5 updates to install. I overcame the problem by installing one at a time, having found that because one would not install, all five failed.4 of the 5 are now installed. The one that would not install was to do with online training! I was offered the option to ignore this one and my machine now closes down without the update option being requested.Hopefully the next automatic update will work successfully (but I am not sure how I will know if it fails).
@Ben Benny wrote:
Follow on message. I also downloaded the beta version of the Microsoft AntiSpyware programme which I can recommend (1 or 2 minor glitches but it is a beta).
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rick000
2 Intern
•
623 Posts
325
0
Posted August 16th, 2005 20:00
Message Edited by rick000 on 08-16-2005 04:40 PM