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jgrider

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18 years ago

J

jgrider

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January 14th, 2009 07:00

Physical Memory Decrease/Increase Error

When I turned on my PC the other day, I got a black screen that said Your Physical Memory has been decreased, press any key to continue.  I was then able to boot up, but received a Dell Warning Event Notification that said

"The amount of physical memory in your system has either been increased or decreased.  This typically does NOT indicate a hardware failure.  Contact your Help Desk if you did not personally change your system's physical memory configuration."

I have not done any memory changes.  I performed a virus scan, clean diskup, and defrag and still receive this message each time I boot up.  I cannot afford any down time so want to fix this before it becomes a problem.  Can anyone help?

Thank you!

 

  • fireberd

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    Posted January 14th, 2009 10:00

    What model PC? What Operating System?  That needs to be on ANY initial problem post.  We can only offer general suggestions without that.

    It sounds like one of your memory modules has either completely failed or partially failed.  Most newer Dell's have a diagnostic partition that is accessed by F12 at boot up.  If yours has the diagnostics, run a complete diagnostic test and see if shows any problems.

    "When the DELL™ logo appears, press immediately. Select Utility Partition from the boot menu and press ."

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