UNSOLVED
Problem with start up and opening programs
Sorry if I'm on the wrong forum - wasn't quite sure where to post.
I have a Dimension 9200 with Windows XP and am having lots of problems opening programs.
For instance, when I try and launch a program like Picasa which I use regularly (both from the shortcut and also from the original file), it comes up with a box asking me which program I want to launch the program with. It seems to do this with everything that I try to open.
Also, when I click on start and have a list of 5 programs at the left that i used to be able to just click on to start them nothing happens.
Thanks in advance - any help much appreciated.
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Posted June 27th, 2011 11:00
My Pc seems to be in a really bad way and I am thinking that perhaps it is a virus. We usually use AVG free edition and spybot and last time i ran a scan it was fine.
This time I can't open AVG (or indeed anything else on the PC with the exception of internet explorer).
I just went onto the AVG website to try and redownload it but as soon as I tried to run it, the message box came up saying "what program do you want to run this file with". And I could get no further.
Not sure how I can scan for viruses now as everything seems to be disabled. Help!
thanks
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Posted June 27th, 2011 19:00
Go to Dell's Malware Removal Forum. Read the Sticky note at the top of the page and follow the instructions to post a HiJackThis log over there.
Be sure to include the PC model, version of Windows and all the symptoms in your first post. They'll help you fix it...
Ron
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Posted June 28th, 2011 02:00
Will do
thanks
Jesse L (retired)
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500
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Posted June 27th, 2011 09:00
hjb001,
Have you tried scanning your system for malware or a virus? If not, you may want to scan the system to see if it is infected.
Jesse L (retired)