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mdland

updated

20 years ago

M

mdland

13 Posts

0

479

February 24th, 2007 22:00

Random reboots

I am running a Dell GX300 with 512 meg ram Windows XP pro, IE 7 and the latest Flash player and Java. For some time now I have been experiencing random reboots of my system. It only occurs while on the internet. I have never had the problem while using any of the software loaded on my machine such as Office, Roxio Media Creator or others. I t can happen shortly after opening IE and clicking a link or may not happen for 30 minuets or more. I can be surfing and the next thing I know I click a link and bam the computer reboots. I have kept everything updated to my knowledge and installed the latest drivers for my hardware I can find. It seems as though it is related to flash player of java but not sure. I know that this morning I was checking out the new map system the Weather Channel had switched to and my computer rebooted 3 times while doing this. I was trying to adjust the trasparency and zoom the map when the reboots occurred. I have tried numerous things to fix this problem such as moving some of my PCI based cards to different slots, to no avail. I have also checked the system board for swollen capacitors which I've run into before on some IBM machines. None swollen I could find. Sure hope someone can help here before I blow this thing away and reload everything AGAIN.
  • dunedin

    2732 Posts

    144

    0

    Posted February 25th, 2007 11:00

    Hello :smileyhappy:
     
    1.Uninstall and reinstall Flash Player
     
    Reinstall
    http://www.adobe.com/support/flashplayer/downloads.html
    While installing this there is a bundled Yahoo Toolbar, so uncheck it if you don`t want it.
     
    2.Check if you have the latest Sun Java
    http://java.com/en/download/download_the_latest.jsp
     
    Click the “Download” button and you will soon get an option to verify your installation.
    When you click on the “Download” button a check is run to see which version you have.  If you do not have the latest one the download will start and install it for you too. If you do have the latest you will be told so and no download will start.
     
    If you have to install an update, after the EULA there is a page with
    Google Toolbar and Google Desktop checked for downloading, so watch for this and uncheck the boxes if you don`t want them.

    If it is still crashing after that

    2. Turn off automatic rebooting  (Do this anyway)
    Right-click My Computer / Properties / Advanced / Startup and Recovery/Settings. 
    Under System Failure, uncheck the Automatically restart check box 
    You will then get a BSOD with error message which will help identify the problem.
     
    3. Have a look in these places for errors
    a) Right click My Computer / Properties / Hardware / Device Manager.
    Look for "Yellow" errors
     
    b) Control Panel / Performance and Maintenance / Admin Tools / Event Viewer / System.
    Look for "Red" errors. Double click on error.
    If there are a lot, some of them will be duplicates so just post one of each.
    Take a note of the Event ID and also the Source and post them back.