Sometimes when I press the Power button the Dell logo appears on the monitor. Lights on keyboard and mouse briefly appear and then disappear. The pc does not continue on to load Windows. This behaviour is becoming more frequent
At other times the pc starts normally.
Any suggestions as to what is happening and what I need to do to fix it?
This does not sound like a power button issue since the PC seems to proceed through the power on self-test (POST) without a problem. My guess is that there may be a problem with your hard drive since Windows does not seem to load. I recommend that you backup your data and perform some sort of hard drive diagnostic. Here is some simple tests: https://www.disk-partition.com/windows-10/hard-drive-test-windows-10-4125.html
If the spinning dots do not appear it means that Windows has not started to load. The cache is not just used at startup. There is a feature in Windows 10 called Fast Startup that may be the problem. In Fast Startup, the state of the system is saved in the hibernation file. When the computer is started again, the system is reloaded into RAM from the hibernation file. You can disable Fast Startup by going to All settings / Power & sleep / 'Additional power settings' (on the right) / 'Choose what the power button do' / uncheck 'Turn on fast startup' under Shutdown settings. You can read more about Fast Startup here: https://www.howtogeek.com/243901/the-pros-and-cons-of-windows-10s-fast-startup-mode/
Windows crashing before it finishes. This is a bad sign indicating hard drive may fail at any time.
Should do a full backup and reinstall on a new hard drive.
The cause of these errors depends on the specific error but is usually related to a problem with a device driver, firmware, or hardware failure of a storage device.
Log Name: System Source: disk Date: 10/13/2019 6:31:28 AM Event ID: 52 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: Media Description: The driver has detected that device \Device\Harddisk0\DR0 has predicted that it will fail. Immediately back up your data and replace your hard disk drive. A failure may be imminent.
EventID
Message
9
The device, , did not respond within the timeout period
11
The driver detected a controller error on
15
The device, , is not ready for access yet
50
{Delayed Write Failed} Windows was unable to save all the data for the file. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere
51
An error was detected on device during a paging operation
54
An Io Request to the device did not complete or canceled within the specific timeout. This can occur if the device driver does not set a cancel routine for a given IO request packet.
55
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume
57
The system failed to flush data to the transaction log. Corruption may occur
129
Reset to device, , was issued.
1066
Cluster disk resource Disk : is corrupt. Running ChkDsk /F to repair problems.
Vic384
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Posted October 12th, 2019 07:00
This does not sound like a power button issue since the PC seems to proceed through the power on self-test (POST) without a problem. My guess is that there may be a problem with your hard drive since Windows does not seem to load. I recommend that you backup your data and perform some sort of hard drive diagnostic. Here is some simple tests: https://www.disk-partition.com/windows-10/hard-drive-test-windows-10-4125.html