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Go to SolutionNvidia driver version discrepancy between Support Assist and GeForce Experience
Support Assist and Dell Update were reporting that version 30.0.14.7135 of the Nvidia driver was available for download.
However, the actual driver installed from GeForce Experience, which was also indicating a driver update, was 30.0.14.7212 (472.12 in GFEx).
I'm unsure what the difference is between these drivers, as they only differ slightly in patch numbers (last group), and were both available at about the same time. Is the Dell driver better optimized for an XPS, where the Nvidia driver is more generic? Or maybe GEFx had a more update-to-date version available. Should I go with the Dell driver next time?
I've been updating the driver for years using GFEx without a problem across multiple XPS models, but would rather use Dell specific versions if they are more optimized and/or better supported?
Also, Support Assist and Dell Update kept reporting a driver update until after a reboot.
Hopefully this will help with the slight but undeniably noticeable lags and stutters when minimizing/maximizing windows, bringing up the start menu, and hoovering over drop downs (and just about every other task imaginable, like running simple terminal commands and refreshing a dialogs).
I know that Windows itself is tightly coupled to the integrated Intel video display driver, however according to the NVIDIA GPU Activity system tray widget the majority of running programs are in fact utilizing the RTX GPU. I never once experienced any type of slowdowns like this on a modestly-spec-ed i7 Optiplex at a previous employer from years ago. These slowdowns have been occurring on every XPS I've owned (9560, 9570, and 9700).
For this level of spec and cost an equivalent desktop would be lightning quick and silky smooth, with processing power to spare. I just don't see how next gen laptops are going to even come close to realizing the full potential of Gen 4 PCIe, especially with all the processor throttling from heat.
U2CAMEB4ME
6 Operator
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6245 Posts
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Posted September 26th, 2021 07:00
Welcome to the Dell Community @samus1
To better assist you, the members and I would need the exact model number of your laptop/desktop???
- Go into your BIOS.
Power-on the system and start tapping the F2 key to enter System Setup.
- In Windows:
Hold down the” Windows “key and tap the “R “key.
Then type msinfo32 and hit enter.
Best regards,
U2
PLEASE DO NOT POST ANY SERVICE TAGS!!!
Mary G
6 Operator
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20095 Posts
3389
1
Posted September 25th, 2021 07:00
Get the correct driver for your laptop from Dell Downloads, not Nvidia. Those drivers are customized by Dell for your exact motherboard. Sign up for driver update notices from Dell at the download site.