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LuigiRu

updated

4 years ago

L

LuigiRu

1 Message

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129

November 12th, 2022 08:00

XPS 9560

Hi, 

I have spilled few drops of water on my Dell XPS 9560. It was in my bag and I was not aware there was water inside, so I turned it on. Since then I cannot turn it on anymore. 

If I don’t plug the charger the computer won’t come up, and if I plug the charger the pc tries to start and gives only a black screen feedback. There are also some orange/white lights (1 white light followed by 2 orange ones—> cpu problem?) 

I am not sure the problem could be fixed by myself and I was wondering if dell is offering some support to try to fix the issue. 
thanks.