Good day all

I'm hoping someone can assist. I have noted te above error has been mentioned in the forums before, but none of the scenario's has resolved my issue.

The PC involved is out of warranty and has been for some time, but was able to download an OS image using the Dell OS Recovery Tool before & then suddenly this issue.

This error appears on every PC i try this on. including one where it is able to download its own image, but then immediately afterwards generates this error when supplying the system serial I'm seeing the error on.

I have checked internet connection, this is working no problem.

Tool executable is allowed in AV firewall.

At this point it would appear more like the access to the OS image is being revoked. The error is vey specific to the PC that is out of warranty and so I'm finding no reason it should not work on my end.

any help would be greatly appreciated as despite being out of warranty i should still have access to the Windows image associated to this PC.

Thank you

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