UNSOLVED

jimbrattengeir

updated

6 years ago

0

255

November 10th, 2020 03:00

shutdown

my PC stays black when I'm shutting down. For the first two years, I've had my Alienware the round dotted circle to show shutdown was prevalent. but not for the last few months. Do I need an upgrade or do I have to reboot?

please help

  • Doghouse Reilly

    2 Intern

    •

    396 Posts

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    0

    Posted November 10th, 2020 10:00

    Indicator lights do fail...(not usually LEDs, but it has happened), if that is your only symptom I would not be overly concerned. 

    Some additional information, such as what model Aurora, are you using the latest Windows updates, Alienware updates...things of that nature would help with gaining advice.  Not sure what you would upgrade at this stage.

    Also, you say you're shutting down, I have to presume through Windows...have you done a restart to see if that changes anything?