Follow these steps to solve this problem: 1. Install Dell SupportAssist. 2. Install all the updates and firmware software that the app recommends. These steps ought to solve the problem.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*
Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
I think he has the nvidia option if he had the 120Hz option if I'm not wrong.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*
Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
If he's trying to install a 980M with the 120Hz display he needs to set the BIOS to UEFI and reinstall Windows. I don't think the 980M will work in Legacy mode. It could be a reason for the black screen.
He would have to put the old card back in and set UEFI mode, Disable Legacy ROM, Disable Windows 8 Secure Boot and then reinstall Windows.
He should download windows 10 instead of windows 8 because of all the weird issues with windows 8 such as it being made for a touchscreen instead of a laptop unlike windows 7 or 10 and plus support for 8 already stopped ever since people chose 7 over 8 and 10 over 8.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*
Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
The Windows 8 secure boot option is in the BIOS. It isn't related to what OS is installed. The option is still there and enabled when Windows 10 is installed.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*
Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
RuskinF
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272 Posts
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Posted July 30th, 2020 06:00