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Fn,F1-F7, left Ctrt and windows key not responding.
Laptop is Alienware area 51m R1, RTX 2080, I9-9900K.
Before yesterday everything was fine, then suddenly i found myself unable to adjust volume and light using fn+f4 etc.
After some testing i find those keys to be not responding.
Purchasing Dell has been a bad experience, this machine costed me 35K GBP and not it keeps giving me trouble.
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Posted December 4th, 2020 17:00
Many thanks for the advice. Bad news from me. I did try restore the entire windows but it never fixes anything. I put in like 4 hours uninstalled and reinstalled everything, exhausted myself at the end.487
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Posted December 4th, 2020 17:00
Hi @pxle thank you for sharing update. Using local admin account, did you run Check Disk (the most powerful Windows trouble shooter) to try and correct the Windows 10 OS for you?
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]476
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Posted December 4th, 2020 18:00
Hi @pxle consider installing the Ultimate Windows Tweaker which puts Restore, Check Disk, etc. in one easy trouble shooting window for the user.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]
crimsom
9 Technologist
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6114 Posts
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Posted December 4th, 2020 17:00
Hi @pxle seems a bad Windows Update install has changed your Area-51m R1 settings. If Restore enabled, try going back to an earlier Restore point that this was not a problem. Or try Check Disk, to see if these Windows OS settings can be reinstated.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]